The Shopify Store Design service includes the following:
Product features & benefits section
Main ingredients & the science behind them section
Customer review section
User-generated content section
Comparison Table section
Video section
Fullwidth image + text sections
Subscription section
FAQ section

Nobody wants to think about refunds when they're purchasing a product, but sometimes it's a necessary consideration. When it comes to our Shopify Store Design Service, we want to make sure that our customers are aware that once we' ve transfered the store ownership to you, the service is considered consumed and can no longer be refunded. Up to that point your eligible to a full refund. Just drop us a line.

However, when it comes to our Label Design orders, we do offer a refund option within the first 24 hours or before our designers have started creating your designs. We believe in providing the best possible service to our customers, and we hope that this policy helps to build trust and confidence in our brand.

Once you have submitted the label design form, it will take our design team 2-3 business days to create the first draft.After that, our customer support reps will send you the draft for revision. Once they collect your feedback and forward it to the design team, it will take additional 2-3 business days for them to update the design and apply it to all the requested products.

Please keep in mind that the process might take longer by a few business days if there is a large volume of label requests.

No. The packaging (including the lid color) cannot be customized. Only the label can be customized.

Yes. In the checkout step, you'll have the option to add additional label designs. If you'd like to get a custom quotation then please reach out to support via the chat widget or by emailing [email protected]